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Official Method of Correspondence:

Ģ������Ƶ’s (WCU) official method of communication with students is via their Catamount email. Students are expected to check their Catamount email on a regular basis, even during breaks and between semesters. Students are responsible for acting on the content of email communications in a timely manner, including opening billing statements (Code of Student Conduct. 2024-2025, §2.02(h), Check University Communication).

Payment of Fees/Promise to Pay:

Students understand that by registering for any course at Ģ������Ƶor receiving any service from WCU, they are accepting full responsibility to pay all tuition, fees, and other associated costs assessed as a result of registration and/or receipt of services. Students further understand and agree that registration and/or receipt of services constitutes a contractual agreement (i.e., a financial obligation in the form of an educational loan as defined by the US Bankruptcy Code at 11 U.S.C. §523(a)(8)) in which Ģ������Ƶis providing the student with educational services and deferring some or all payment of those services. The student promises to pay for all assessed tuition, fees, and other associated costs by the published or assigned due date.

Billing Errors:

Students understand administrative, clerical, or technical billing errors do not absolve them of their financial responsibility to pay the correct amount of tuition, fees, and other associated financial obligations assessed as a result of enrollment at WCU.

Due Dates:

• State law requires that Ģ������Ƶcollects tuition and fees in advance of the start of each term. Accounts that are not paid in full or enrolled in a payment plan by the start of term are subject to course cancellation (drop for nonpayment).
• It is the student’s responsibility, whether they receive an official billing statement or not, to pay in full or enroll in a payment plan by the semester due date. If a student is currently in the process of appealing outstanding charges (residency, housing, etc.) on the account, they still must be paid in full or enrolled in a payment plan by the semester due date. Once the appeal process is finalized, any amount owed to the student will be refunded.

Student Records and Personal Information:

• Students are responsible for keeping Ģ������Ƶup to date on their current physical addresses, mailing addresses, email addresses, and phone number. Information about updating these records can be found through the Registrar’s Office.
• Upon leaving the university for any reason, students understand that it is their responsibility to provide Ģ������Ƶwith updated contact information for purposes of continued communication regarding any amounts that remain due and owing to WCU.
• By providing Ģ������Ƶwith phone number(s), students consent to be contacted by WCU, its agents, and it’s collection agents at these numbers or at any number that is later acquired.
• Students are responsible for providing a Social Security Number (SSN) or taxpayer identification number (TIN) to Ģ������Ƶupon request as required by the Internal Revenue Service (IRS) regulations for Form 1098-T reporting purposes.
• Students may consent to receive their annual 1098-T form electronically through myWCU; if students do not consent to receive the form electronically, a paper copy will be sent to the permanent mailing address on file.

Financial Aid:

• Students understand aid described as “estimated” on the student account does not represent actual or guaranteed payment. Students understand it is an estimate of the aid they may receive if they meet all eligibility requirements stipulated by that specific aid program.
• Students understand their financial aid award is contingent upon continued enrollment and attendance of each course upon which financial aid eligibility was calculated. Dropping or withdrawing from classes may cause some or all of the financial aid award to be decreased or revoked.
• If some or all financial aid is revoked for any reason, students agree to repay all revoked aid that was disbursed to the student account and/or resulted in a credit balance that was refunded to the student.

Course Registration and Withdrawals:

• Course registration and all written contracts with the university (such as housing agreements, etc.) constitute financial obligations to pay tuition, fees, and other charges. These financial obligations, including outstanding prior term charges, are due by the payment due date. If not paid by the payment due date, courses are subject to being dropped for nonpayment.
• Students are responsible for withdrawing from the university if they decide not to attend.
• If students remain enrolled, they are financially responsible for all charges, even if classes are not attended. Tuition and fee appeals may be submitted for extenuating circumstances to the Office of Student Retention within one year of the relevant term. Approval is not guaranteed.
• Students are responsible for reading and understanding the current term policy for reduction in hours (course withdrawal) and university withdrawals. Financial obligations are not reduced if students cancel enrollment or withdraw from the university after posted deadlines.

Unpaid Account Balance Consequences:

• Students with unpaid account balances are subject to:
  • Drop for nonpayment if the balance is not paid in full (or covered in an authorized payment plan) by the payment due date.
  • Financial holds by Ģ������Ƶand ineligibility for further course registration.
  • Penalty and interest charges assessed on unpaid balances in accordance with the requirements of .
  • Referral of delinquent accounts to the for collection and potential further referral to an outside collection agency.
• Students are financially responsible for repaying to Ģ������Ƶany funds (such as grants, scholarships, loans, etc.) that were remitted on their behalf but which they may have lost eligibility for. This may occur for various reasons, including but not limited to federal regulations regarding attendance, academic progress, falsifying FAFSA information, overpayment, or university withdrawal.